The Bridal House, Leeds Review

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3.2 stars
Average rating for this product is: 3.2 out of 5

From 2 ratings and 29 reviews

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Mrs1's Review of The Bridal House, Leeds

26th Sep 2008

Overall Rating

0 stars
  • Value for money
    1 stars
Good Points

The assistants were lovely.


General Comments

On my first visit, everyone in the shop was lovely and so helpful. After explaining to one of the assistants what kind of dress I was looking for, she'd found it in a few moments! Perfect!
I didn't want to rush into it, so I had a few appointments at other bridal shops, but none were as perfect. I'd made an appointment to go and try it again, then paid the deposit. I wanted a bespoke service, which I was told would be fine. We arranged everything, I paid the deposit and was told I'd be called when the dress arrived.

Once the dress was in, it was nothing but hassle for me! I felt as though I was a complete inconvenience to them. It seemed the alteration I'd discussed with the previous assistant had not been understood, despite me drawing diagrams even! When I tried on the dress, the lady doing alterations hadn't been told about the bespoke service I required, and so, the materials weren't there!
3 days before my wedding, I was due to collect my dress, but they thought I was just due for another fitting and asked when my wedding was! It was such a nightmare! I won't even begin on the veil....
The dress itself was beautiful, but what should have been an exciting part of my planning, turned out to be nothing but extra stress for me. I wouldn't recommend this shop to anyone.

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