Dolphin Bathrooms www.dolphinbathrooms.com Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 44 reviews

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Guest's Review of Dolphin Bathrooms www.dolphinbathrooms.com

26th Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Up to a week late
  • Quality of website
    0 stars
  • Goods purchased & cost
    Bathroom
  • Customer Service
    0 stars
Good Points

None for me


General Comments

In my experience of Dolphin Bathrooms, they supplied seemingly poor quality materials and workmanship, and as we had made the mistake of paying the balance when the materials arrived (mandatory requirement we were told) customer service seemed disinterested when we tried to rectify the numerous problems. Fitter turned up at 10.30am and after numerous cigarette breaks and lunch left again at 3.00pm! No wonder they charge so much for labour, it would take anyone else half the time if they worked normal hours.

We were left with no bathroom for 2 1/2 weeks and we still don't have the correct tiles in place. The staff members we spoke to on the phone seemed rude to us and made comments such as 'that's your prerogative' when we said we would take matters further - it seemed as though no one was willing to take responsibility for their mistakes.

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