tracy lander's Review of Olympic Holidays
25th Sep 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?No
Beach nearby, people friendly
Bad Points
Olympic didn't help with our complaint, reps didn't turn up at specified times and very unhelpful on return to uk
General Comments
Stayed at Charieta apartments in Corfu from July 18 - 2nd Aug. Apartments very very basic not that clean. Main complaint is that we booked a two bedroom apartment and got a one bed with a sectioned off bit of the kitchen area as the 2nd bedroom. Not even or solid door just a sliding plastic partition. No plugs in "kitchen" area but at foot of bed in "bedroom2" towels only changed once a week. Beddings only once a week too.
Complained whilst there, reps did not turn up when the board said they would, phoned Olympic offices in Corfu very very unhelpful told to get on with it basically as island was full. On return tried to complain to get some compensation as we do not feel we got what we paid for. Can only contact Olympic customer services by letter. Very frustrating as they do not answer specific questions and just wash their hands of us.
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