Freedom Direct Holidays Limited Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 3 ratings and 54 reviews

Thumb down 44% of users recommend this product

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sam15's Review of Freedom Direct Holidays Limited

25th Sep 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Customer Service
    0 stars
  • Have you booked through this tour operator before?
    No

Having booked a holiday with this company in august I have nothing but problems and am wondering whether we will get what we have paid for.
Having phoned and emailed this company every week since the booking no one as yet has been able to upgrade the flights (the luggage allowance is 15k as opposed to 20k and we were never given the option to upgrade at the time of booking) or to cancel the taxi transfers (we were told we would pay one price and were in fact charged more). To date I have not found this company reliable.

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