Puerto Del Carmen, Plaza Palmeras Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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Geoff Fawcett's Review of Puerto Del Carmen, Plaza Palmeras Lanzarote

24th Sep 2008

Overall Rating

4 stars
  • Value for money
    4.5 stars
  • Board Basis
    Self catering
  • Accommodation
    3.5 stars
  • Food
    3.5 stars
  • Location
    3.5 stars
  • Date of stay
    April 2008
  • Tour Operator
    Thomas Cook
  • Customer Service
    4.5 stars
  • Resort
    5 stars
Good Points

For somewhere rated as a two star it is better than many three star apartments and hotels I have stayed in.
Clean extremely friendly, more than willing to help, if something breaks they have a replacement there before you return.


Bad Points

Some appartments are basic, but the owners seem to be refurbishing them continuously. This is more than compensated for by the general beauty of the place and the opportunity to see several whooppoo birds, near apt 37.


General Comments

Good location, although up a hill, I am 60 and overweight and I managed it ok, in additon there are cheap taxis.
Reception deal with any problem you can raise and in three visits I havent raised more than one, broken telly repaired within five minutes.
Pool bar, very good food, friendly environment, great pool bar staff and cleaners are special, especially singing Carmel.
Very regular bedding changes and towels, apartment cleaned most days.
Booking taxis absolute breeze for staff.
If XL had not gone bust I would be back there now instead of going to the algarve, best news is I transferred my cancelled holiday to April next year to Plaza Palmeras without any problems whatsoever, cant wait to get back there.

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