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- Indigo Cars, Sheffield, South Yorkshire
- charlescross62's review
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| Customer service | 9.5/10  |
|---|---|
| Value for Money | 9.5/10 |
| Overall rating | 9.5/10 |
By charlescross62 on 23rd Sep 2008
| Customer service | 9/10 |
|---|---|
| Value for money | 9/10 |
| Overall value | 9/10 |
 charlescross62's recommendation | |
Good choice. Good prices. Friendly, no pressure.
Getting onto the site is a bit tricky.
I haven't got many dealers around where I live, so I had a look around Sheffield when I came to visit my daughter for the weekend, who's at university there.
I started with the local Ford, Renault and Vauxhall dealers as well as 3 out of town car supermarket-type places. They all seemed to have one thing in common - their sales people wouldn't leave me alone and were always trying to sell me something I didn't want.
I then tried a place called Indigo. I hadn't heard of them before and they didn't have a franchise so I wasn't feeling hopeful, but they did say they sold new and used cars and with my experiences everywhere else I thought it can't get any worse.
All I can say is I was pleasantly surprised. The staff turned out to be really helpful and actually listened to what I said - I ended up buying something I hadn't even thought about, but it does everything I need and the price seemed very reasonable.
Their part exchange price was lower than one of the car supermarkets and the the Vauxhall dealer, but higher than the others and overall I felt the deal was better than everybody else. When I said I was concerned about the service because they haven't got a franchise, they actually showed me around their workshop facilities top put my mind at ease.
Theire openness was something I hadn't come across before and that was really the thing that made me buy.
Just wanted to let people know because I've always dreaded going to buy a car, but these people actually made it a pleasent experience.
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