Easy Car Rental Review

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0.8 stars
Average rating for this product is: 0.8 out of 5

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Guest's Review of Easy Car Rental Car Hire

23rd Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Country & City of hire
    Reims, France
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    August 2008
  • Condition of vehicle
    Poor
Good Points

Price- but you never actually get a car so what good is the rpice.


Bad Points

We booked a car, followed the map provided on our confirmation to pick the car up in Rheims. There was no car rental place at the location described. Plus all their so called help numbers were useless, they either cut us off or those that answered had no idea what we were talking about, couldn't speak English and left us more angry than before.


General Comments

I would not recommend EasyCar at all.
There customer service is shocking. I am still waiting for a refund of the money I paid upfront. They quote a 5-21 day tie period for getting back to you and believe me they will go to the full 21 days and beyond.
Best to book with a company you know you will at least get a car from.

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