Phones4U Review

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Phones4U
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 73 reviews

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Guest's Review of Phones4U

23rd Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    phone £100 plus
  • Layout of shop
    2 stars
Good Points

Absolutely none, it's a terrible shop.


Bad Points

Very rude staff, non-existence customer service.


General Comments

I recently bought a phone from phones4u (pay as you go), and it froze a couple times, but I just thought these things happen sometimes with technology, so I turned the phone on and off again and carried on. But now the phone's keypad has stopped working completely and the phone cannot be used. So I took the phone back to the shop and the person I spoke to wasn't interested, because I had the phone more than 28 days (I had had the phone for exactly 30 days) he didn't seem to care. So I asked for the manager who said it's pretty much my problem that the phone didn't work. So I pretty much feel that they have just taken my money and given me nothing for it. I felt the staff I spoke to in general were just so rude leading me to tink I was silly person that didn't know what I was talking about, that I was pressing the buttons wrong. The manager was a little better but I still don't have a phone and have over £100 less than I did before I went in the shop.

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Members' Comments onGuest's Review

  • musict Rank: Lance Corporal on 27th Mar 2009

    I agree with this review because I came across an extremly rude salesman in phones4u shop. I would never ever buy a phone from them after being dealt like an idiot. I can imagine that they don't care at all.

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