Abbey Visa Debit Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 2 ratings and 5 reviews

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HARVY's Review of Abbey Visa Debit

20th Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Main Card Function
    Multi function
Good Points

None.


General Comments

They block me whenever I use my card abroad. Never send me a replacement card despite I called several times. Although I changed my address in person at the branch and I was told it will take maximum 28 hours it took 28 days and only after I complaint to the complaint department. When I called complaint department again regarding delay in issuing me a card the one answers the phone does not know what to do and he admit he is unsure so he just put me back to the call center line... Although I was unable to access my account either online or at the branch (because my card expired) although I have the old one and an i.d. I have to pay a fortune every time I call because you will be waiting four hours! So never call from a public phone. I am still waiting for a card replacement for last 2 months. I am so disappointed with Abbey bank and can not wait to transfer to another bank.

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%