draegon's Review of Co Operative Bank
19th Sep 2008
Overall Rating
- Telephone Banking
- Local Branch
- Customer Service
- Internet Banking
- Cash Point Facility
The website is easy to navigate.
It is very easy to pay bills or transfer money between accounts.
There is always someone in Britain on the end of the phone for extra help.
Bad Points
Charge for using a current account.
General Comments
I have been with this bank for a number of years now and they have always been helpful and understanding with any problems that I have had. The website is a great day-to-day tool to make sure everything is as expected.
If things do go wrong you can always pick up the phone and somebody in GB is there, willing to help (and usually very able). The service is always friendly and they are always willing to explain anything you might be unsure about.
The main drawback is the fact that they charge for their current account. They do include extra services with the account but I have never used them.
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| Lender | Account | Description | Interest | AER | Overdraft | ||
| Overdraft Rate | Overdraft Limit | ||||||
 | Premier Direct Account | Earn a great rate of 6% AER (fixed for one year) on balances up to £2,500. | Monthly | 6.00% | 0.00% | £2,000.00 |  |
| Premier Current | Enjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500. | Monthly | 0.50% | 0.00% | £2,000.00 | |
 | Natwest Advantage Gold Account | Enjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products. | Monthly | 0.25% | N/A | | |
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Individual Savings Account - Wikipedia, the free encyclopedia
An Individual Savings Account ( ISA ; /'a?s?/ ) is a financial product available to residents in the United Kingdom. It is designed for the purpose of investment and savings with a favourable tax status. ISAs were introduced on 6 April 1999, replacing the earlier Personal Equity...
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The Individual Savings Account (Amendment) Regulations 2008 No. 704
Amendment of the Individual Savings Account Regulations 1998 (S.I. 1998/1870) ... 2. The Individual Savings Account Regulations 1998(4) are amended as follows
www.opsi.gov.uk
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