Dualit Special Edition Marmite Toaster Review

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Dualit Special Edition Marmite Toaster
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Best Price: £104.99

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janicejay's Review of Dualit Special Edition Marmite Toaster toaster

18th Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    1 - 6 months
  • Ease of Use
    0 stars
  • Style
    5 stars
Good Points

It looks nice


Bad Points

Very disappointing customer service.


General Comments

I purchased a 115 pound Dualit Special Edition Marmite Toaster from their website 6 months ago it worked perfectly for that period then all it would do was warm the toast and not brown it at all. I tried numerous times with the setting on full and it would still only warm. the only way it would toast is if i put the toast in twice on full. i sent it back 2 weeks ago and have just received their reply which suggests that i preheat the toaster before putting in the toast,. as i had already tried that i know it is not going to work. i can only assume the toaster has fixed itself? as i have only had this product for a short while and for 6 months being used a least once a day with no probs whatsoever i am very upset that i was not offered a new replacement or refund. when i bought this product i thought it would last for years because it was so expensive, i feel i have been let down very badly. i have tried speaking to customer services again and they seem un-prepared to help at all. i have written this to make other potential buyers of any dualit products to bear this in mind when considering purchasing from this company. as i have said this is my opinion only and i am sure there must be other satisfied customers.

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