Helpingout's Review of Generac 5000
17th Sep 2008
Overall Rating
- Value for money
- Special FeaturesNot supplied
- Durability
- Service & Support
- Owned Product For:More than 1 year
- Ease of Use
- Style
Generac makes a nice looking unit.
Bad Points
Generac did not stand behind their products and their customer service is almost non-existent.
General Comments
My personal experience with Generac regarding their Generac 5000 has not been good. I own one of their units that developed a serious oil leak through the crankshaft seals after only running for a total of 70 hours. Generac has refused to pay any part of the repair cost which I am told will cost about 1/3rd of the purchase price of the unit and I have not got a response yet to any other e-mail I have sent them.
I would not purchase any Generac product.
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