Air Pacific Review

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Air Pacific
2.8 stars
Average rating for this product is: 2.8 out of 5

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freelancer87's Review of Air Pacific

17th Sep 2008

Overall Rating

4 stars
  • Value for money
    4 stars
  • Flight From - To
    Vancouver, BC to Nadi, Fiji to Sydney, AUS
  • Flight on time?
    4 stars
  • Comfort on flight
    3.5 stars
  • Flight Date
    FJ821 Dec/07
  • Ticket class
    Economy
  • Customer service
    4.5 stars
  • Quality of food
    4.5 stars
Good Points

Friendly staff, decent food, free drinks INC. alcoholic, decent entertainment, good selection of music


Bad Points

Delays, malfunctioning entertainment system at times, turbulence


General Comments

Overall, I had a decent experience with Air Pacific and I will most definitely fly with them again. I did run into a few problems with them but the staff were there to assist and as well did offer compensation upon arrival. My experience is as follows:

I boarded from Vancouver to Honolulu, and to Fiji. During that time, I did not experience any delays, had excellent meals, and interacted with some of the most friendliest airline staff I have met. They offered all the basic amenities such as blankets and pillows to allow for sleep. However, during this 14 hour plane ride, the entertainment system had broken down which was a downer. I did however bring alternative entertainment so I wasn't that mad at all.

As I stopped over in Fiji awaiting to arrive in Sydney, I was told that we were delayed for 7 hours and that they had already made arrangements for us to stay in a hotel until then. They had even booked a shuttle for all of us to take us to/and from the hotel when our flight was ready.
My flight from Fiji to Sydney went off without any problems or delay and 4 hours later, I had arrived without any issues. Entertainment worked without any issues and they served some excellent food.

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