Windermere, Applegarth Hotel & Restaurant Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

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Guest's Review of Windermere, Applegarth Hotel & Restaurant Lake District

17th Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Board Basis
    Not supplied
  • Accommodation
    0 stars
  • Food
    0 stars
  • Location
    0 stars
  • Date of stay
    July/2008
  • Tour Operator
    Not supplied
  • Customer Service
    0 stars
  • Resort
    0 stars
Good Points

N/A


Bad Points

Staff are rude and aggressive. I am not the only person this has happened to and will inevitably not be the last.


General Comments

I had planned to visit the Lakes in July, and after reading the positive reviews on this website, booked 5 nights at Applegarth Villas. Unfortunately, due to a death in the family, I was forced to cancel the stay and gave the hotel 7 days notice. I expected to lose the 1st night's deposit that I'd already paid but was shocked to hear that I'd have to pay for the entire stay if they couldn't re-let the room. They then charged me the full payment for the stay the same day that I cancelled when they could not possibly know whether or not they would re-let the room. If you do go ahead and book, at the very least make sure you have comprehensive travel insurance. I have travel insurance, but it did not cover this scenario.

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