Playa del Ingles The Santa Clara Bungalows Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

From 3 ratings and 14 reviews

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emma from halifax's Review of Playa del Ingles The Santa Clara Bungalows Gran Canaria

16th Sep 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Board Basis
    Self catering
  • Accommodation
    0 stars
  • Food
    0 stars
  • Location
    4 stars
  • Date of stay
    1st - 15th of september 08
  • Tour Operator
    thomas cook
  • Customer Service
    0 stars
  • Resort
    1.5 stars
Good Points

Don't think there was any!


Bad Points

Rude staff and condition of the pool


General Comments

I stayed at Santa Clara for the first time for 2 weeks in September 08 and would never return nor recommend it to anyone else. As a party of 4 aged 18 - 21 we were treated like criminals from stepping through the door. On an evening we were constantly told to "shut up" by a security guard when we were just sat talking in the garden (not loud at all). We had a family living next door that were screaming and shouting at all hours and nothing was ever said to them. The local also took over the place on a weekend and were very rude. The staff there didn't have any manners and if we asked them anything the weren't helpful at all. We didn't go to santa clara expecting a palace but our room was disgusting and after watching the maids clean I found out why! We were the only young group staying there and I think our age had something to do with how we were treated, although we never caused any trouble, therefore I wouldn't recommend staying here to anyone under the age of 50. However Playa del ingles itself was good some of the bars can be expensive in the main parts (Casbah and Yumbo) but we found a great english pub just up the road nick named mad Mackers it was cheap and had a great atmosphere, overall I would go back to playa del ingles but would never stay at santa clara again.

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