judip66's Review of Apollo Travel
15th Sep 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?No
I have been on the phone to them now for 55 minutes (and 53 seconds!) now ... on hold! So that is an hours call that I am having to pay for.. to not even get to speak to some one!!!
General Comments
Once we booked they bumped up the price (last time I checked that was against trading standards but who's going to argue - they could always withdraw the holiday!)
In the initial paper work they confused my partner's and my surnames. Tickets have STILL not arrived! (its Monday and we fly Friday!) and I am not convinced that they have sold us the right transfer - hence staying on hold so long!
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Members' Comments onjudip66's Review
judip66
on 16th Sep 2008
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As an update, after I had been on the phone for an hour and ten minutes, 6.15 exactly - they cut me off!! and we still have no tickets!!