Arriva Bus Service Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 10 ratings and 45 reviews

Thumb down 13% of users recommend this product

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patrick crowley's Review of Arriva Bus Service

Overall Rating

1 stars
  • Value for money
    1.5 stars
  • Cleanliness
    1.5 stars
  • Reliability
    0.5 stars
Good Points

I have just phoned Arriva customer services - they replied promptly and politely.


Bad Points

The bus service from Tring to Aylesbury and back just keeps not turning up. Last night I had to rescue my daughter from Aylesbury when the 8.45pm from the bus station did not show AGAIN!!! Just to cap it all the 8.20 am from Tring (and the one before it!) did not show up either. I now feel that I am running a bus service myself due to Arriva's failings.


General Comments

There are FAR TOO MANY occasions when the buses do not turn up. This just creates havoc for myself, my family and, judging by the queue at the bus stop this morning, lots of others too.


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