My Moviestream www.mymoviestream.co.uk Review

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My Moviestream www.mymoviestream.co.uk
1.1 stars
Average rating for this product is: 1.1 out of 5

From 2 ratings and 82 reviews

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northernhammer's Review of My Moviestream www.mymoviestream.co.uk

Overall Rating

0 stars
  • Value for money
    0 stars
  • Content
    0 stars
Good Points

None at all.


Bad Points

To many to mention.


General Comments

I signed up with Mymoviestream though Thesunmovieclub who sent me an email offer for a 2 month free trial, i've been with lovefilm and blockbusters before on free trials and continued using these on £12.99 normal services for many months after, so I thought i'd take the 2 month trial Thesunmovieclub were offering on behalf of Mymoviestream.
It wasn't until I started building my dvd list that i realised something wasn't quite right, out of the 20 films in my list, the majority of them were new titles, (as this is why you watch DVDS because you have never seen them before). However, the account kept saying (out of 20 films) only 4 were available and the two films were the old films I'd seen 100 times before but put them on the list to make the numbers up. So I continued regardless and suprise suprise, the two discs that arrived in the post were the old titles. I then rang the customer service dept who basically said, as I'm on a free trial, I'm not entitled to new films, the paying customers get the priority (WHAT! The whole point of a free trial is to tempt people to signing up, not doing a good job in my eyes).
So I sent the two old films back, cleared my movie list on the account and waited a good 10 days before I started to cancel my account, thinking the DVDS were back with them, I went through the process and the t&c's stating that if all DVDS are not returned back within 7 days, then they will charge me £30 for the disc. I thought, no problem I sent them back 10 or 11 days ago. How wrong I was, they are now stating that I still have one disc remaining at home, which I don't agree is the case, as I posted them both back at the same time.
I'm now in a position, where I signed up for a two month free trial, realised the service was poor and expensive, tried to cancel and this has not been resolved yet.
They have my card details and will most probably debit it for £30, for the lost disc. The story goes on...


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