Lloyds TSB Review

Watch this item
Lloyds TSB
1.6 stars
Average rating for this product is: 1.6 out of 5

From 2 ratings and 51 reviews

Thumb down 27% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


loonylemur's Review of Lloyds TSB

11th Sep 2008

Overall Rating

5 stars
  • Customer Service
    5 stars
  • Ease of use
    4 stars
Good Points

Easy to set up, three month free trial which I used and then decided to remain with it when the £7 charge kicked in. I've used the Mobile Phone Insurance and had absolutely no quibbles with it. The AA service was especially useful when I just couldn't get my car going.


General Comments

There seem to be a number of people on here complaining about this account without anyone being able to look at the bigger picture. Yes Lloyds, like any other bank, want you to go over your overdraft limit. That's how they make their money, but that's how an awful lot of banks make their money.
With regards to the telephone services I don't think I've ever been waiting more than 10 minutes. I've got accounts with three other banks and all of them have telephone services a hundred times worse. I appreciate that people don't like waiting at all but for a free service I think 10 minutes is reasonable. Yes you do sometimes get passed around a couple of people but this is the same with all banks, and it's only for security checks and to make sure you speak to someone who's trained to talk to you regarding the exact questions you have.
I have never had a problem with Lloyds in the years I've been using them. They are the only bank who I trust 100% with my money.

Tweet This Review

loonylemur's review has yet to be rated - Be the first!

How helpful did you find this review?


LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%N/A