written by Kairen on 11/09/2008
Good Points
None
Bad Points
The chairs we had were too low for the tables. I found the service to be patchy; we struggled to get their attention. We thought the food was very poor and the staff did not seem interested when we complained.
General Comments
At the Blue Bicycle we ordered 3 main fish courses - all the fish was very overcooked as if it had been 'waiting'; the risotto was disappointing - overcooked rice which had been seemingly cooked in very strong stock-cube liquor; the tomatoes and basil oil had apparently been missed from the risotto; I think the salt and pepper pots must have fallen into the risotto, it was so seasoned; we couldn't eat it. After trying to get the staff's attention we gave up and sent the dishes back to the kitchen. We asked for the manager (because we felt as though the staff did not seem to care, other than our nominated waiter) and was told they only work 'office hours' so we wrote the next morning by e-mail. 5 days later I wrote again by post as I hadn't received even an acknowledgement. I then received a response saying they had viewed the CCTV of the restaurant that night and was quite happy that all was OK!