Excel Airways Review

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Excel Airways
2.1 stars
Average rating for this product is: 2.1 out of 5

From 12 ratings and 202 reviews

Thumb down 43% of users recommend this product

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DBJ's Review of Excel Airways

8th Sep 2008

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Bristol UK - Crete
  • Flight on time?
    4.5 stars
  • Comfort on flight
    0 stars
  • Flight Date
    Aug/Sept 08
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    0 stars
Good Points

More or less on time.


Bad Points

Very very uncomforatable seats. Really cold.


General Comments

(Aug/Sept 08) I cannot believe how awful my return flight to Crete was. The seats were fixed in a bolt upright position making it impossible to get a degree of comfort. I have been in pain ever since with a bad back and neck. It was also really cold, luckily I had my warm windcheater with me. But others were really suffering. Perhaps they intended it to be this bad, because they were do a good trade selling blankets and pillows? There were only 3 toilets for about 200 passengers and most of the time the access was impossible due to the desperately slow trolly's blocking the way whilst selling their wares. I have flown a lot and can honestly say that this was the worst I have ever endured. I think health and safety should take a good look, as I am sure the discomfort factor must be verging upon the illegal. I can't imagine anyone ever flying twice with them.

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