Premier CarJet Review

★★★★☆
4.0 / 5
77.8% of users recommend this
  • Customer Service

  • Value For Money

RichBen's review of Premier CarJet

☆☆☆☆☆

“I do not recommend using this company. I used them for...”

Written on: 08/09/2008 by RichBen (1 review written)

Good Points
Cheap headline rate.

Bad Points
Zero back up service.

General Comments
I do not recommend using this company. I used them for a car rental in Spain and had a really bad experience. I had a tyre blow out fifteen minutes into my journey. There was no spare tyre on the vehicle, just a 'glue repair kit' which not surprisingly didn't work. I had to wait 4 1/2 hours with my family by the roadside for assistance (tow truck). I then had to wait for two days (with no car) for a new tyre to be fitted and had to pay Euros 210 as the standard insurance does not include tyres! There was no service back up with this company - I had to sort everything out (in Spanish) for myself.

Then when i returned home I found that I had been debited Euros 30 for the glue kit!

  • 09/08/08

    Date of hire (month/year)

  • Spain (Gibraltar border)

    Country & City of hire

  • Poor

    Condition of vehicle

  • Average

    Choice of vehicles

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