Dollar Car Rental Review

Watch this item
Dollar Car Rental
1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 31 reviews

Thumb down 29% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


mbooker's Review of Dollar Car Rental Car Hire

6th Sep 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Country & City of hire
    San Diego California
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    08/08
  • Condition of vehicle
    Average
Good Points

Did have a car.


Bad Points

VERY slow and unprofessional.


General Comments

If you value your time, I strongly suggest you do not use Dollar car rental, at least in San Diego. When we showed up, they were serving people who had been waiting in line for 2 hours. Everyone already had a reservation, and was just trying to pick up a car. It took us 1 hour to get to the counter. When we returned our car, we talked to people in the line, and they had been waiting over an hour. You can walk to other car rental places, and their wait time was about 10 minutes. The others were out of cars. Part of the delay was that people kept coming back because the trouble lights were on in the vehicles they rented, or there was a lot of garbage still all over the car. Even though there was a huge line, people kept leaving the desk, and going upstairs. They would be gone for 20 minutes, come back down, serve a couple people, and then disappear again for 20 minutes. We could see them leave, and wonder around in the parking lot talking on the phone.

When I did get my van, there was a damaged taillight. I pointed it out, and they told me as long as I marked it on the sheet it would be fine. When I came back, first I found out they didn't put down the pre-paid tank of gas I asked for, so they charged me for an empty tank. Then they told me they were going to charge me for the taillight. If I didn't have the original receipt, they would have charged me. They still passed it on to the insurance company that came after me. I had to again prove to them I had marked it before I took the vehicle.

These people were very unprofessional in my experience, not recommended.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

mbooker's review has yet to be rated - Be the first!

How helpful did you find this review?