PaulRut's Review of Web Help Desk Software v9
6th Sep 2008
Overall Rating
- Value for money
- Ease of Set Up
- Time Software UsedOver 1 Year
- Ease of Use
Web-based help desk software, so my remote techs can assess the system remotely. Server side installer for Mac OS X Server... BIG one for us! (they have installers for Win & *NIX too). Discovery and Remote Control integration with Apple Remote Desktop and MS Remote Desktop. VERY easy to configure...WHD didn't come with a whack of consultants to deploy it! VERY nice EDU discounts too! We love it!
Bad Points
UI is gorgeous, to me, but Windows fans may think it's a bit too Mac'ish...but Vista and OS X are kind of starting to have similar appearances
General Comments
We've had the Web Help Desk software for about 4 years now and it just keeps getting better. It just never seems to break and tech support is fast and cordial when we call for config questions. I'm writing to this site because I will have to admit, once a year I comb the net looking for something better and this site came up on "help desk software reviews" but WHD wasn't mentioned... I can't find a better solution... so I'm sharing my opinions on the Web Help Desk software. Hope this helps!
PaulRut's review has yet to be rated - Be the first!
Web Links
-
Web Help Desk Launches Version 9 Cross-Platform Help Desk Software
"The feature enhancements within Web Help Desk v9 are primarily a product of listening to the thoughtful input from our loyal customer base, ... Featured Client Installations of the Web Help Desk Software
www.webhelpdesk.com -
IT Support Services Ireland, Help Desk Support Software, Irish Web
At Advent, your problem is our problem and we are there to help you with your software or hardware related issues. We pride ourselves on providing the best after ... Sage 50 v9.00 Service Pack 1
www.advent.ie -
Web Help Desk Launches v9 Cross-Platform Help Desk Software
MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced the availability of Version 9, a major update to its flagship...
itmanagersinbox.com -
Web Help Desk Integrates With LANrev Client Management Solution
MacsDesign Studio LLC, an industry-pioneering provider of the comprehensive IT help desk software, Web Help Desk, ... Web Help Desk Launches v9 Cross-Platform Help Desk Software
itmanagersinbox.com -
Help Desk Software Reviews, Compare Online Help Desk Software
Web Help Desk Software v9 1 ... Help Desk Software for UK Business; Help desk web-based software online. Computer help desk management service software to improve your customer support service.
www.reviewcentre.com -
Web Help Desk Launches Version 9 Cross-Platform Help Desk Software
"The feature enhancements within Web Help Desk v9 are primarily a product of listening to the thoughtful input from our loyal customer base, ... Free Help Desk Software Announced by Web Help Desk
www.prlog.org -
CatholicWeb - Kayako eSupport Help Desk Software
Register; Register a new account to submit new or view existing tickets. ... PDF995 Printer Driver v9.2 04 Dec 2009 04:23 PM
www.catholicwebhelp.com -
Software-Directory.net - Help Desk Software
Wanna save time? Get Help Desk Software Quotes from Multiple Vendors ... Web Help Desk The Web Help Desk features an intuitive, easy to use, ... OpenBox v9.0 OpenBOX v9.0 offers flexible,
www.software-directory.net -
Commercial Network Services - Kayako SupportSuite Help Desk Software
Downloads; View our categorized library of downloads for all necessary manuals, software, etc. ... Web Publishing 1580 ... Simple Mahua System v9.0 documentation (EA) 08 Feb 2009 01:26 PM
helpdesk.commercialnetworkservices.net -
Software expands beyond help desk to issue tracking., IssueTrak,
VIRGINIA BEACH, Va., Aug. 21 /-- IssueTrak, an internationally recognized leader in issue tracking, help desk and customer service software, ... ERP Software offers web-based solution for SMBs.
news.thomasnet.com
Share this page: