RattyW's Review of Paperstone www.paperstone.co.uk
5th Sep 2008
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & cost£559
- Customer Service
Easy returns policy and a Money back Guarantee
Next Day Delivery
Easy to use Website
Bad Points
Only seem to deliver to higher floors if there is a lift.
General Comments
I purchased 2 Hang Plan Storage Racks from Paperstone and 10 binders for £559 at 5.15pm on Monday - they all arrived at 9.25am Tuesday morning - only 16 hours later!
Good packaging. Helpful driver (FedEx) - delivered them to the 4th floor.
I actually ordered the wrong binders so I phoned them and they arranged a return (free of charge) and sent out the correct ones for delivery again the following day. That day a courier arrived and delivered the new ones whilst collecting the old ones - Very impressive service.
I would recommend them very highly although if you didn't have a lift I'm not sure what you would do to get anything upstairs!
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