Bonusprint www.bonusprint.co.uk Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 25 reviews

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Katymb's Review of Bonusprint www.bonusprint.co.uk

5th Sep 2008

Overall Rating

1.5 stars
  • Value for money
    3 stars
  • Delivery
    Up to a week late
  • Quality of website
    1 stars
  • Goods purchased & cost
    Prints and CD
  • Customer Service
    1 stars
Good Points

Over several years I have used Bonusprint and been pleased with the results however....


Bad Points

recently everything seems to have changed for the worse


General Comments

Two years ago one film I sent was lost, though the cheque got through and since then things at Bonusprint have got worse for me..the time it takes to get things has got longer and longer..service by phone and email is confused until this week when enquiring about a film sent some time ago I got a voice reply..which I couldn't understand and when I did I was told my film hadn't arrived..but the next day I got the prints though with the wrong name on them and on the envelope. Previously I have been sent some one else's CD, again a different wrong name but my address. It is a shame as I have always liked the print results.

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