Aviva Car Insurance Reviews at Review Centre

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Aviva Car Insurance
1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 94 reviews

Thumb down 16% of users recommend this product

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1974Lass's Review of Aviva Car Insurance

4th Sep 2008

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Direct Line
Good Points

They are very reasonable on price.


General Comments

Pay extra and go with an insurance company who has UK call centres. The customer services team and claim department were not the best I've dealt with. I took out my policy in May 2008 and was meant to receive a cashback by August 2008. I've sent in proof of my no claims three times so the cashback can be validated. I've had to call nine times to chase the cashback and still waiting to received it. I will probably go back to Direct Line next year.

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