MFI Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 130 reviews

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dk09's Review of MFI

3rd Sep 2008

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Quality of service
    4.5 stars
  • Goods purchased & cost
    4500, kitchen furniture
  • Layout of shop
    3.5 stars
Good Points

furniture good quality, reasonable prices, helpful staff in store.


Bad Points

delivery was a little late.


General Comments

Having decided it was time to redo the kitchen, we spent quite some time looking at what was available before deciding to try MFI. We had heard both good and bad things about MFI so we were a little apprehensive, but decided to give them a go anyway.

I'm glad we did, because in store the salesperson was incredibly helpful and didn't try to sell us anything we didn't need, only listened to what it was that we were after. We even had a chance to see a digital plan of what our kitchen would look like and it turned out to be exactly what we wanted. Judging by other things I've heard, I was very pleasantly surprised by the service and the product we received.

There was a small problem with the delivery dates, but this didn't really make much of a difference to us as the delivery was only delayed by a few days. Overall, I'd recommend MFI to anyone who wants affordable furniture of an acceptable quality and judging by my experience they care very much about customer service.

The only other thing to note is that we did have assistance assembling it all from a family friend - I'm sure that it could pose more of a challenge for an individual who doesn't often attempt this sort of work.

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