Cycle Store www.cyclestore.co.uk Review

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3.1 stars
Average rating for this product is: 3.1 out of 5

From 0 ratings and 10 reviews

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Guest's Review of Cycle Store www.cyclestore.co.uk

1st Sep 2008

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Delivery
    On time
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Various £350
  • Customer Service
    0.5 stars
Good Points

Pre-Sales and sales handling - I have no complaints. Items were delivered on time.


General Comments

Because one of the the items developed a fault shortly after receipt I tried calling their web support line, but as mentioned by a previous reviewer, the line was constantly engaged or rang out with no-one picking up whenever I tried. I tried at various times for four days, with my finger on redial for a good 15-20 minutes on each occasion. I finally gave up and emailed them, which took another 48 hrs to respond to. The problem is still not resolved and I am extremely frustrated.

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