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- 1stquote.co.uk Car Insurance
- Spike27's review
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Picture courtesy of TeaLeaf.
| Customer Service | 2.3/10   |
|---|---|
| Value for Money | 3.4/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 2.2/10 |
By Spike27 on 29th Aug 2008
| Have you made a Claim | Claimed Over a Year Ago |
|---|---|
| Reason for going with this company | Cheapest Quote |
| Cover Taken | Comprehensive |
| Driver Type | Lady Driver |
| Previous Insurance Company | Can't remember |
| Customer Service | 1/10 |
| Value for money | 5/10 |
| Overall value | 0/10 |
 Spike27's recommendation | |
None.
Very, very, very slow at sending documents out that you need - I am still waiting for mine!
I am waiting to tax my car which runs out in 2 days and can't do it without a cover note to say they've renewed my insurance. They said it would arrive Tuesday - it didn't. Then Wednesday - it didn't. So I called again, they said they'd posted it first class but I never got it. They said they'd email me it as well so I could at least tax my car, but I waited 24 hours and no email. I've called them today and they're promising the email before 8pm tonight - so it will have taken them 48 hours (if I get it) to email me an urgent document. What is going on with these people?
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