eliz1's Review of Adecco www.adecco.co.uk Recruitment Agency
29th Aug 2008
Overall Rating
The advisor I initially spoke to was polite. I was found a placement quickly.
Bad Points
Customer service once in placement, apparent attitude of numerous staff once I had taken placement, telephone calls from advisors, not sending out time sheets etc.
General Comments
I signed up with Adecco in Newcastle upon Tyne in early Aug 2008. The recruiter I first spoke to was polite and professional and succeeded in making Addecco a professional company organisation. However the problem came when I broke my toe and was unable to attend work, I telephoned the agency immediately and was told the number I had been given for such circumstances was incorrect and that they were not able to transfer me. The person then apparently hung up. After trying a number of times I was able to locate the advisor. I explained the situation and the way I was treated made me feel disrespected. I was told that I was letting down the company and Adecco as if I had purposefully broken my toe and then told that I had two days to return to work or be replaced. I explained that I would more then likely be unable to meet this target. I was then telephoned everyday for the next three days asking if I was going back, each time I explained that it was painful to walk and I would not be able to return. I ended up in tears after one seemingly nasty phone call when I told them I would no longer wish to return to the position or to remain listed with the agency.
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