Zoom Airlines Review

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Zoom Airlines
2.3 stars
Average rating for this product is: 2.3 out of 5

From 5 ratings and 105 reviews

Thumb down 47% of users recommend this product

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Guest's Review of Zoom Airlines

28th Aug 2008

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    London - Calgary
  • Flight on time?
    0.5 stars
  • Comfort on flight
    0.5 stars
  • Flight Date
    July 2008
  • Ticket class
    Economy
  • Customer service
    2.5 stars
  • Quality of food
    1.5 stars
Good Points

Took us to London, eventually. Air Hostess/Stewards were very friendly, though they dissappeared for what seemed to be a couple hours on the return flight.


Bad Points

Pretty much everything.


General Comments

London - Calgary July 19.
Flight out was ok, other than a few minor niggles. Poor headphone connections, seat permanently in recline position (surely this is a safety issue), dirty and a huge wad of chewing gum in the seats ashtray.

Calgary - London Aug 9
Flight started off with a 2 hour delay, which then turned into a 5.5 hour delay by the time we depared. We were given a $10.00 voucher to use in one of the airport resturants which was fair. Once one the plane, my seats headphone socket did not work whatsoever and he seats dinner tray had one side broken.

Overall I would not fly with Zoom again, and would not reccomend them. Will pay the extra cash next time to fly with an airline that looks after its customers.

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