Dixons www.dixons.co.uk Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 39 reviews

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adnelg's Review of Dixons www.dixons.co.uk

28th Aug 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    On time
  • Quality of website
    3 stars
  • Goods purchased & cost
    Belling XOU90G gas oven
  • Customer Service
    0.5 stars
Good Points

delivered quickly


Bad Points

Could not replace faulty goods.
I found getting through on the phone difficult when I had a problem.
I have been told that I have to write to them with complaints as they cannot take them over the phone.


General Comments

I bought a double oven from them. It was not fitted till after their 28 days. It is faulty and they say I have to have it repaired. I do not believe this to be true as it is less than 6mths old and was supplied faulty. They also say it is up to Belling to replace it. I feel this is wrong as they sold it so it is their responsibility.

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