Bosch KGN34V00GB Review

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Bosch KGN34V00GB
1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 10 reviews

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philopastry's Review of Bosch KGN34V00GB Fridge Freezer

27th Aug 2008

Overall Rating

3 stars
  • Value for money
    2 stars
  • Special Features
    Not supplied
  • Durability
    2 stars
  • Service & Support
    3.5 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    4 stars
  • Style
    5 stars
Good Points

Good response by Bosch.


Bad Points

Problem, but response is what counts.


General Comments

People who have problems with their Bosch KGN34V00GB listen up, yes Bosch may take a while to visit as, like any manufacturer, they only have limited amounts of refrigeration engineers (as opposed to general engineers) BUT they will help. Even if the machine is out of warranty, they will not simply refuse you. Call them, be polite-it isn't the peoples on the phones fault- and talk to their customer services. I did, they fixed my machine and restarted my two year warranty and my machine was out of warranty. They also said that they would be sympathetic if a similar fault occurred within the next 5-6 years. Ok so my Bosch developed a very serious fault but surely we should also judge the company by what they do to help us?

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Members' Comments onphilopastry's Review

  • frankie57 Rank: Corporal on 7th Sep 2008

    The same problem has recently developed on my Bosch, same model. Good to see that Bosch will help, albeit slowly; I'll be contacting them next week.