Elite Supplements www.elitesupplements.co.uk Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

From 0 ratings and 12 reviews

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rossiter's Review of Elite Supplements www.elitesupplements.co.uk

27th Aug 2008

Overall Rating

1.5 stars
  • Value for money
    4.5 stars
  • Delivery
    A few weeks late
  • Quality of website
    4.5 stars
  • Goods purchased & cost
    Protein, creatine and NO supplements
  • Customer Service
    1 stars
Good Points

Their prices are very competitive and the young lad who took my order seemed to have a good grasp of his stock and was very polite. Free delivery


Bad Points

I feel I experienced poor after sales service and a poor record of what is and isn't in stock.


General Comments

When Elite Supplements did not have my order in stock, despite telling me they did when i ordered, they phoned me twice from an number i did not recognise. When i left it to go to voicemail they did not leave one. When i phoned them back ten days later to see where my order was they said they did not have the flavours and had tried to ring me but did not leave a message. They could not say why they had not left a message, only that they hadn't. I then re-ordered some flavours and said i would wait for other flavours to be in stock. Two days later they phoned, and as I recognised the number I answered, only to have them say that they did not have a flavour in that they had said they did have in only 2 days ago.
I would have cancelled my order but they said they'd already sent part of it out. I did receive this part some 2 weeks after I'd originally made the order.
I will not be using this online shop again.

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