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| Quality of service | 2.7/10 |
|---|---|
| Layout of shop | 5.6/10 |
| Value for Money | 2.8/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 2.9/10 |
By martyn cresswell on 27th Aug 2008
| Goods purchased & cost | kitchen,24,000 |
|---|---|
| Quality of service | 9/10 |
| Layout of shop | 8/10 |
| Value for money | 10/10 |
| Overall value | 9/10 |
| | |
We are still very pleased with our MAGNET (Enfield Branch) kitchen professionally installed nearly 5 years ago.
Recently the bin unit slider/support rails failed due to an inherent design fault. We contacted MAGNET who supplied us with new slider/support rails free of charge.
So their 15 year warranty pledge does work.
On delivery of the kitchen several units and doors were supplied damaged and caused installation delay awaiting replacements
Having read a number of MAGNET complaint stories we believe we avoided most of these issues by simply recognising in our dealings who the best in house designer was and accepting in their professional opinion who was the best installer they would personally recommend and were we prepared to wait for that person to be available.
We should also add that the designer had 2 years previously assisted in designing our bedroom furniture scheme and also chose a excellent fitter.
So people not the product can make can make or break your dream, choose carefully!

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