Have a picture of ASOS, www.asos.com?, please send it to us.
Picture courtesy of pete.
| Customer Service | 3.1/10   |
|---|---|
| Quality of website | 6.4/10 |
| Value for Money | 4.9/10 |
| Reviewer Rating | 3.6/10 |
| Overall Rating | 3.5/10 |
By Guest. on 27th Aug 2008
| Goods purchased & cost | clothes, shoes, jewlery, beauty products |
|---|---|
| Delivery | Still waiting |
| Customer Service | 0/10 |
| Quality of website | 2/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
A lot of choice.
Customer service
I'm writing from Spain, Canary Islands. I have made 7 orders with ASOS by now and, although they confirm that they ship to Canary Islands, only one of my orders have arrived to my house, other two I had to give them an address from a friend in the mainland and the other four orders have been returned to them, that's what they said, because nobody picked up the parcel. I don't even think that the parcel arrived to Spain and there is no evidence of an attempted delivery in any of these occasions. No tracking number and although they have made a total refund, when I have tried to reorder my items most of them there are out of stock. I can find no phone number to contact and the only answer I have received after 4 e-mails is a semi automatic message telling me that they don't know exactly the reason why my parcels were returned to them. I just want to know who is making the mistake.
Important, please be aware that:
Guest.'s review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
| Figleaves.com | £12.50 |
| Additions Direct | £10.95 |
