Excel Airways Review

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Excel Airways
2.1 stars
Average rating for this product is: 2.1 out of 5

From 12 ratings and 202 reviews

Thumb down 43% of users recommend this product

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bagahofo's Review of Excel Airways

26th Aug 2008

Overall Rating

4 stars
  • Value for money
    4.5 stars
  • Flight From - To
    Gatwick, UK to Sanford, Florida
  • Flight on time?
    5 stars
  • Comfort on flight
    3.5 stars
  • Flight Date
    August 08
  • Ticket class
    Economy
  • Customer service
    4.5 stars
  • Quality of food
    3.5 stars
Good Points

Good value for money. Food better than expected considering price paid and previous review comments. All flights on time. Check in easy, quick and efficient both on outward and inward journeys. Toilets checked regularly by staff during flight.


Bad Points

Older aircraft but being renewed soon. However still clean and tidy on boarding.


General Comments

Based on reading other reviews was expecting a nightmare on long haul from Gatwick to Sanford. Delighted to say that legroom more than adequate despite not booking extra legroom seats. Children's meal ordered was delivered to appropriate seat and with adult meals. Cabin crew helpful and polite despite other passenger comments. Was not expecting first class service due to price paid but very good value for money. Both outward and return journeys more than acceptable bearing in mind price paid with Travel City Direct included complimentary drinks and meals. Inflght entertainment adequte despite not having seat back screens. DVD entertainment systems available for extra cost but not needed. Would happily book again in the future.

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