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- globe trotting girl's review
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| Customer Service | 4.1/10   |
|---|---|
| Value for Money | 5.9/10 |
| Overall rating | 5/10 |
By globe trotting girl on 26th Aug 2008
| Have you booked through this tour operator before? | Yes |
|---|---|
| Customer Service | 5/10 |
| Value for money | 9/10 |
| Overall value | 8/10 |
 globe trotting girl's recommendation | |
Great price - we paid half the brochure price for both holidays.
Great villas, especially the one in Cargese - the view from the balcony was exceptional.
Website is sometimes 'down' when we use it. When we tried to book our first holiday the system crashed mid booking and we ended up booking over the phone. The second time we just kept trying until we were able to book. Recent visits to the website have frequently found it 'down' - very frustrating!
Very steep drive at the Cargese villa - not suitable for less mobile people.
Poor hire car pick up arrangements at Figari airport. Having people standing in the midday sun for ages is not ideal - no wonder the reps gave out free bottles of water to everyone. Conditions at Bastia airport were much better.
We've travelled to Corsica twice with Simply Travel, (Oct 07 and July 08), each time on a late deal. The 'admin arrangements' were disappointing the first time as the person I spoke to seemed to have a short attention span, taking our address at least 3 times and confusing us by sending out duplicate documentation. However this was forgotten when we experienced the rest of the Simply Travel service:
1. Very efficient check in at Manchester airport - a rep booked us in at a mobile check in point - no need to queue
2. Great villas both times - clean and with everything we needed
3. Able to upgrade our car for no extra charge
We thoroughly enjoyed both holidays and would book with Simply Travel again - as long as the website doesnt crash again!
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