First Direct Internet Banking www.firstdirect.com Review

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First Direct Internet Banking www.firstdirect.com
3.4 stars
Average rating for this product is: 3.4 out of 5

From 10 ratings and 76 reviews

Thumb up 62% of users recommend this product

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snjstorrs's Review of First Direct Internet Banking www.firstdirect.com

Overall Rating

4.5 stars
  • Value for money
    4.5 stars
  • Ease of Use
    5 stars
  • Used service for
    1 year and over
Good Points

24/7 telephone access, friendly helpful operatives, quick resolutions to most problems, simple and quick internet banking.


General Comments

We have banked with First Direct for 18 years and they have provided an excellent service while we lived in the UK and abroad. Their internet/phone banking is the best I've used and I have used lots. However, since HSBC took over they are charging more for a poorer service which is very disappointing.

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