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- daveprag's review
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| Flight on time? | 5.2/10   |
|---|---|
| Customer service | 4.8/10 |
| Comfort on flight | 4/10 |
| Quality of food | 4.1/10 |
| Value for Money | 4.6/10 |
| Reviewer Rating | 4.4/10 |
| Overall Rating | 4.4/10 |
By daveprag on 24th Aug 2008
| Flight Date | Aug 08 |
|---|---|
| Flight From - To | Gatwick - Sanford |
| Ticket class | Premium Economy |
| Flight on time? | 0/10 |
| Customer service | 2/10 |
| Comfort on flight | 1/10 |
| Quality of food | 3/10 |
| Value for money | 1/10 |
| Overall value | 2/10 |
 daveprag's recommendation | |
Long delays, Poor communication, did not receive the upgrades that had been paid for. (Monarch Plus). Small cramped seats.
The flight to Sanford, Florida was down graded to a DC10 that was usually used for troop movements. 4 hours late, very cramped.
Flight back to Gatwick was 10 hours delayed, there was no Monarch plus service, which had been paid for, when asked the staff showed no interest in the lack of service. This was a Monarch A330 and if anything was more cramped than the DC10. Really bad way to start and finish a Holiday.
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