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| Customer Service | 2.6/10 |
|---|---|
| Value for Money | 4.5/10 |
| Reviewer Rating | 3.7/10 |
| Overall Rating | 3.5/10 |
By jamiehodgson78 on 24th Aug 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Very poor customer service.
Not clear about prices.
I booked a flight to Sydney Australia, once agreeing a price and providing my credit card details they contacted me back to say that the fare has gone up and they require more money, after agreeing this because if I did not get the flights my trip home was ruined. They contacted me again to report that my credit card details were wrong. This went on for 5 days and during this period I spoke with some members of staff who were not very helpful.
Important, please be aware that:

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