Have a picture of Excel Airways?, please send it to us.
Picture courtesy of rob.
| Flight on time? | 4.8/10 |
|---|---|
| Customer service | 4.7/10 |
| Comfort on flight | 4.5/10 |
| Quality of food | 3.9/10 |
| Value for Money | 4.5/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.3/10 |
By jordan890054
on 23rd Aug 2008
| Flight Date | august 2008 |
|---|---|
| Flight From - To | gatwick to sanford |
| Ticket class | Economy |
| Flight on time? | 0/10 |
| Customer service | 4/10 |
| Comfort on flight | 1/10 |
| Quality of food | 2/10 |
| Value for money | 0/10 |
| Overall value | 2/10 |
| | |
Flight outbound from Gatwick to Sanford with XL airways was OK, we were kept well informed. We were sat on the ground in the plane at Gatwick for over 5 hours and had to travel up 5 flights of stairs to get back to the terminal which was not good for people with disabilities as there were no lifts. Managed to get to Sanford eventually everything was fine from then on.
Important, please be aware that:

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