pc world review

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Average Ratings
Quality of service2.1/10 Based on 21 ratings
Layout of shop3.7/10 Based on 38 ratings
Value for Money2.7/10
Reviewer Rating2.1/10
Overall Rating2.2/10 Based on 58 ratings

View Last 6 Months Only

17% Recommended9 out of 52 Reviews

Review of PC World

By Guest. on 23rd Aug 2008

Guest.'s Ratings
Goods purchased & costlaptop £600
Quality of service3/10
Layout of shop5/10
Value for money5/10
Overall value2/10
no Guest.'s recommendation

Good Points

Bad Points

After service was awful. Took my faulty laptop in on monday and was promised a call within 24 hours. I rang on wednesday (all automated) and eventually someone said they'd get an urgent call to me, then on Thursday I rang (still a central line) and was told the only person available was the manager and he wouldn't take the call but would get tech guys to call urgently. It's now afternoon on Friday and still no call.

General Comments

The Lakeside store was very poor with customer relation. A laptop was under warrently and I had their support package but a young lady started talking about charges, so I reminded her that it was under warranty and any repairs were free.

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