Guest's Review of Time Warner Cable
23rd Aug 2008
Overall Rating
- Value for money
- Customer Service
- Time Service UsedOver 1 Year
- Features
Everything
General Comments
I would have switched to Verizon, but they did not offer the internet service in my area.
They overcharged us, they give you "free" packages then charge you without notice when the promotion is over rather than canceling or informing me, they schedule cable box pick up and did not show up then charged us, and they sent credit collection agencies after us without even sending us a bill! Their customer service is horrible too! They didn't even realize that they sent us a phone modem instead of one for the internet! The internet was not compatible with x-box live either, which my boyfriend was not happy about.
Long story short, they were horrible!
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