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| Value for Money | 3.4/10 |
|---|---|
| Overall rating | 2.9/10 |
By Jacqueline Miley on 22nd Aug 2008
| Date of hire (month/year) | 08/08 |
|---|---|
| Country & City of hire | Cork, Ireland |
| Condition of vehicle | Excellent |
| Choice of vehicles | Average |
| Value for money | 1/10 |
| Overall value | 1/10 |
| | |
Car was clean
Staff were snooty, we had paid for insurance before leaving, and had 52 euro to pay, plus the additional driver. They poo-poohed our insurance, saying that we had to take theirs, or there would be a 1200 euro excess which we would have to claim back from our insurance that we had already booked - through THEIR site!!
I do NOT recommend these people to anyone, when challenged at the airport on our return of the vehicle we were greeted with the same snooty response, with a complete disregard for our customer concerns. I have been unable to contact them since our return, but will persevere.
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