handaa's Review of Make My Trip, www.makemytrip.com
22nd Aug 2008
Overall Rating
- Value for money
- Ease Of Navigation
Highly unreliable and non recommendable travel house
General Comments
I booked a holiday through MakeMyTrip.com web site on 14th. For 15th and 16th Aug at Bhimtal. The credit card was debited and I received a confirmation mail to my booking.
I started of at 5 AM to Bhimtal on 15th Aug to Bhimtal. At 12 PM I received a call from MakeMyTrip.com that due to technical error the amount Rs. 9895 has been debited but your booking has not happened. There are no hotels available. I had no option but to return back. We reached back Delhi at 8 PM. 15 Hours of drive...
This resulted in agony, mental harrasment and financial loss to me.
I had booked a taxi for 3 days.. Rs 9500 to whom I had paid in advance. I lost three precious days of my holidays, which I had planned and hoped to enjoy.
I received a letter from makemytrip.com regretting inconvinience and agony caused to me and my family for the same. I demanded a appropriate compensation but after 5 days I heard nothing back from them...
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