Homecall Broadband Review

Watch this item
Homecall Broadband
0.8 stars
Average rating for this product is: 0.8 out of 5

From 1 rating and 92 reviews

Thumb down 13% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Barry A's Review of Homecall Broadband

21st Aug 2008

Overall Rating

0 stars
  • Value for money
    1 stars
  • Customer Service
    0 stars
  • Reliability
    0.5 stars
  • Speed Consistency
    1 stars
Good Points

As Homecall it was great with no problems both with service and accounts but once Pipex became involved it was just terrible.


Bad Points

Call centres with some staff who don't seem to speak or understand English.
It should be called Customer Don't Care in my experience, I was kept waiting and having to repeat everthing 2-3 times, no supervisors were ever there and promised call backs haven't happened.


General Comments

Having had £59.97 credit in April we were cut off both internet and phone 3 times being told we owe money having got a MAC code and left them in May we are still getting letters in August despite them taking £157 from our account in June (still no refund or answer from anyone as to why this happened.) asking for money.
The worst firm ever in my experience, now owned by Tiscali, not recommended.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Barry A's review has yet to be rated - Be the first!

How helpful did you find this review?