simon lomas's Review of Air Malta
20th Aug 2008
Overall Rating
- Value for money
- Flight From - ToMAN - FUE
- Flight on time?
- Comfort on flight
- Flight DateAugust 2008
- Ticket classEconomy
- Customer service
- Quality of food
Poor information give to me.
General Comments
MAN - FUE. Our Flight was due to take off on Saturday 2nd at 1020hrs, upon arrival at the airport we were informed that the aircraft had gone "tech" in Crete and that we were going to be coach transferred at 1100hrs to Gatwick for a 1530hrs flight. Check in staff thought that the coach trip would take approx 90 minutes which gave us lots of time to check in. Working within the transport industry I know that this journey would take at least 4 hours giving us 30 mins to check in and board! After heated discussions from all of the holiday makers we were then informed that "plan B" was to become active and we were to be accomodated at the Radisson hotel until an aircraft and flight crew could be found. We eventually departed Manchester at 2000hrs on a decrepid looking Latcharter aircraft that had long passed it's shelf life. I shall make sure that I never travel with Air Malta again.
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