Littlewoods Review

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1 stars
Average rating for this product is: 1 out of 5

From 1 rating and 41 reviews

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snowleopard's Review of Littlewoods

19th Aug 2008

Overall Rating

2.5 stars
  • Value for money
    2.5 stars
Good Points

Good products, good delivery


Bad Points

I experienced poor customer service and operator knowledge


General Comments

Probably no better or worse than any other big catalogue company. Personal experience with Littlewoods has been limited with a single purchase of a pair of sofas at over £1200. Delivery was on the day they stated. I paid earlier than the scheduled time with no penalty. However the order placement was a trial in itself as the sofas came to an amount beyond the credit limit they had for me. My intention was to use my credit limit, plus a discount offer voucher and pay the balance to bring it in. Eventually this worked but only after about 20 phone calls, as initially after accepting the order, it was cancelled due to insufficient balance available. I called and explained how the order had been placed and it was re-activated, only for the discount to not appear on my first 4 statements. Most of the calls were to get the discount voucher activated and applied to my order and statements.
Would I recommend....probably not

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